Placer County Water Agency

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PCWA Business Center Closed

In an effort to reduce the transmission risk of COVID-19, PCWA has closed its business center lobbies as of November 23rd. PCWA staff remains available to assist customers via telephone or by email at customerservices@pcwa.net. Customers may experience additional wait times by phone, we thank you for your patience.

Help with Bill Payments

Due to financial challenges caused by COVID-19, PCWA is temporarily suspending water shutoffs for customers unable to pay their bill. If you are having trouble paying your bill please contact Customer Services at collections@pcwa.net.

Note Regarding Web Browser Compatibility

The PCWA website has limited support for Microsoft's Internet Explorer 11. Please consider viewing this site with a different Web Browser such as Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple's Safari.

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Fire & Water, 2020 Edition

Fire & Water is a special publication sponsored by PCWA to provide timely information to residents about vital fire and water issues. Read the 2020 edition with contributions from Cal Fire, Placer County, Tahoe National Forest, and more.

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144 Ferguson Road
P.O. Box 6570
Auburn, CA 95604

Mon. - Fri., 8 am – 5 pm

(530) 823-4850

Mon. - Fri., 8 am – 5 pm

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