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Help with Bill Payments

Due to financial challenges caused by COVID-19, PCWA is temporarily suspending water shutoffs for customers unable to pay their bill. If you are having trouble paying your bill please contact Customer Services at collections@pcwa.net.

PCWA Business Center Closed

In an effort to reduce the transmission risk of COVID-19, PCWA has closed its business center lobbies until further notice. Staff remains available to assist customers by telephone at (530) 823-4850 or by email at customerservices@pcwa.net.

Frequently Asked Questions regarding COVID-19 and your drinking water supply.

Note Regarding Web Browser Compatibility

The PCWA website has limited support for Microsoft's Internet Explorer 11. Please consider viewing this site with a different Web Browser such as Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple's Safari.

General

Directions to PCWA

144 Ferguson Road
P.O. Box 6570
Auburn, CA 95604

Mon. - Fri., 8 am – 5 pm

(530) 823-4850

Mon. - Fri., 8 am – 5 pm

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