Services
From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.
To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.
No outages at this time.
last updated: 9/4/2026 @ 0823
PCWA is conducting an emergency raw water outage affecting customers served by the Rock Springs Canal (80) and Maring Pipe (72). Water service is currently shut off while crews perform emergency repairs.
Raw water service is expected to be restored by approximately 9:00 am today.
The emergency outage is necessary to allow crews to complete repairs and restore water service as quickly as possible.
PCWA is responding to an emergency raw water outage affecting customers served by the Freeman Canal (67) and Shockley Canal (83) in Auburn. Customers may experience low water service or no water service this morning while crews perform emergency repairs.
Both canals are expected to fully recover by approximately 10:00 am today.
The emergency outage is necessary to allow crews to complete repairs and restore normal canal operations as quickly as possible.
PCWA will conduct a raw water outage affecting customers served by the Boardman Canal (57) (station 4+75 through 427+90) on September 22, 2026. The outage will begin at 6:00 am.
Canal service is expected to be turned back on at approximately 10:00 pm, with full recovery of all affected canals by approximately 8:00 am the following morning. This outage will also affect the Freeman Canal (67), Shockley Canal (83), and Auburn Pipe (52).
The outage is required to complete a gunite shoot on the Boardman Canal near Covey Road in Auburn. Affected fire agencies have been notified.
PCWA will conduct a raw water outage affecting customers served by the Upper Fiddler Green Canal (65A) (station 85+47 through end) on September 29, 2026. The outage will begin at 6:00 am.
Canal service is expected to be turned back on at approximately 10:00 pm, with full recovery of all affected canals by approximately 4:00 am the following morning. This outage will also affect the Shirland Canal (81), Shirland Stub (81), Boardman Canal (57A), Boardman Canal (57) (station 604+01 through 644+39), Upper Greeley Canal (69), Maring Pipe (72), Newcastle Canal (74), South Loop Pipe (74A), Newcastle Irrigation Line (74B), Rock Springs Canal (80), Jamison Pipe (88), Upper Banvard Canal (53B), Middle Banvard Pipe (53A), Gaylord Pipe (68), and the Middle Fiddler Green/Boardman Diversion (65B).
The outage is required to complete a gunite shoot on the Upper Fiddler Green Canal near Highway 49 in Auburn. Affected fire agencies have been notified.
PCWA will conduct recurring raw water outages affecting customers served by the Cedar Creek Canal (station head through end) on September 24, September 28, October 1, October 5, and October 8, 2026. Each outage will begin at 6:00 am.
Canal service is expected to be turned back on at approximately 6:00 am the following day, with full recovery of all affected canals by approximately 8:00 pm. This outage will also affect the Boardman 570, Boardman 571, Colfax Supply Line (960), and Bowman Feeder (975) canals.
The outages are required due to PG&E Alta/Drum Powerhouse outage work, which will result in limited water delivery from PG&E during this time. Affected fire agencies have been notified.
If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.
View an interactive map showing the approximate locations of treated water service interruptions and related impacts. This map is updated as information becomes available.
Each year, PCWA performs canal cleaning, during which canals are out of water. Cleaning outages typically occur from 6 AM to 3 PM, though times may vary, and water service recovery may take up to 12 hours. To see start and end dates and to find out more information about these outages click here to view the schedule.
If you are experiencing water outages or low water pressure, immediately discontinue any non-essential water use. This includes all outdoor irrigation and car washing. Minimizing use will reduce the potential for the water system to lose pressure or run out of water.
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