Services

Outage Information

From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.

To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.

If there is an on-going water outage, up-to-date information will be posted below:

Treated Water Outages:

No outages at this time.

Raw Water Outages:

last updated: 5/8/2026 @ 0855

Scheduled Outages

Auburn / Christian Valley

5/26/2026

PCWA will conduct a raw water outage affecting customers served by the Bowman Canal (93) (station head through end) on May 26, 2026. The outage will begin at 6:00 am.

Canal service is expected to be turned back on at approximately 9:30 pm, with full recovery by approximately 11:30 pm the same evening. This outage will also affect the Bowman Water Treatment Plant and Christian Valley Water Treatment Plant.

The outage is required to complete canal lining work near Christian Valley Road. Affected customers and fire agencies will be notified.

Alta, Dutch Flat, Weimar, Applegate, Meadow Vista, Colfax, and surrounding Zone 3 areas

5/6, 5/13, 5/21, and 5/27/2026

PCWA will conduct recurring raw water outages affecting customers served by the Cedar Creek Canal (station head through end) on May 6, May 13, May 21, and May 27, 2026.

Each outage will begin at 9:00 pm the night before, with canal service turned back on at approximately 9:00 pm the following day. All affected canals are expected to be fully recovered by approximately 11:00 am the next morning. This outage will also affect the Boardman 570, Boardman 571, Colfax Supply Line (960), and Bowman Feeder (975) canals.

The following water treatment plants will experience limited water delivery during this time: Monte Vista WTP, Dutch Flat WTP, Colfax WTP, Weimar WTP, Applegate WTP, and Meadow Vista WTP.

This outage is required to complete maintenance and canal lining work in various locations throughout Zone 3. Affected customers and fire agencies will be notified.

Auburn

5/7, 5/11, 5/14, 5/18, and 5/28/2026

PCWA will conduct raw water outages affecting customers served by the Boardman Canal (57) (station 4+75 through 427+90) on May 7, May 11, May 14, May 18, and May 28, 2026. The outages will begin at 6:00 am on each date.

Canal service is expected to be turned back on at approximately 10:00 pm, with full recovery of all affected canals by approximately 8:00 am the following morning. This outage will also affect the Freeman Canal (67), Shockley Canal (83), and Auburn Pipe (52).

The outages are required to complete canal lining work near Applegate Road. Affected customers and fire agencies will be notified.

Need More Assistance?

If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.

Treated Water Service Interruption Viewer

View an interactive map showing the approximate locations of treated water service interruptions and related impacts. This map is updated as information becomes available.

View treated water interruption map.

2026 Canal Cleaning Schedule

Each year, PCWA performs canal cleaning, during which canals are out of water. Cleaning outages typically occur from 6 AM to 3 PM, though times may vary, and water service recovery may take up to 12 hours. To see start and end dates and to find out more information about these outages click here to view the schedule.

Consumer Guidance During Water Outages Or Periods Of Low Pressure

If you are experiencing water outages or low water pressure, immediately discontinue any non-essential water use. This includes all outdoor irrigation and car washing. Minimizing use will reduce the potential for the water system to lose pressure or run out of water.