Pay My BillNew Customer Portal
PCWA Logo
Home

About

Customer Services

Business With PCWA

Newsroom

Services

Outage Information


From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.

To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.

If there is an on-going water outage, up-to-date information will be posted below:

Treated Water Outages:

last updated: 11/21/2025 @ 1714


Scheduled Outages


Auburn

11/24/2025

A treated water outage will occur in Auburn for customers on Aeolia Drive on November 24, 2025. This outage will begin at 7:00 am and last until approximately 5:00 pm. Treated water customers will have no water during this outage. Affected customers and fire agencies will be notified of this outage. If work cannot be completed on this date, the outage will continue on 12/2/2025.

Raw Water Outages:

last updated: 11/21/2025 @ 1709


Scheduled Outages


Penryn & Rocklin

11/25/2025

PCWA has a planned outage for the Antelope Stub Canal (station 186+00 through end) due to canal lining maintenance. This outage is currently scheduled for November 25, 2025, starting at 6:00 am and extending until approximately 2:00 am the following morning. Affected customers and fire agencies will be notified.


Applegate, Meadow Vista, Heather Glen, Weimar, Placer Hills, and Colfax

11/14, 11/18, 11/20, 11/24, 11/26, 12/1, 12/3, 12/5, 12/8, 12/10, 12/12, 12/15, and 12/17/2025

PCWA has a planned outage for the Boardman 570 Canal (sta. 704+80 through end), as well as the Bowman Feeder, Colfax Supply Line, and Boardman 571 Canals due to repairs. These outages are currently scheduled for all dates listed above, starting at 6:00 am and extending until approximately 4:00 am the following morning on each date. Affected customers and fire agencies will be notified.

Need More Assistance?

If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.

2025 Annual PG&E Fall Canal Outage Schedule

Every year PG&E conducts it's Fall Canal Water Outage in order to perform maintenance and inspection of it's canals. During this time, PCWA conducts annual maintenance at customer turnouts (CTO) along the canals. To see start and end dates for the PG&E outage and the PCWA CTO maintenance schedule click here for the 2025 Schedule.

Consumer Guidance During Water Outages Or Periods Of Low Pressure

If you are experiencing water outages or low water pressure, immediately discontinue any non-essential water use. This includes all outdoor irrigation and car washing. Minimizing use will reduce the potential for the water system to lose pressure or run out of water.

Photo of PCWA Flume
PCWA Logo
144 Ferguson Road
P.O. Box 6570
Auburn, CA 95604

Mon. - Thurs., 8am - 5pm

(530) 823-4850

Mon. - Fri., 8am - 5pm



Also on

Copyright © 2025 Placer County Water Agency All Rights Reserved | Privacy Policy
Weather Provided by OpenWeather