From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.
To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.
last updated: 9/17/2025 @ 0902
Emergency Outages
Rocklin
9/18/2025, 10:55 am - PCWA crews are shutting down several treated services along Rocklink Road to make emergency repairs. Repairs are estimated to take three hours, and we will provide updates here as they become available.
last updated: 9/12/2025 @ 1230
Scheduled Outages
Boardman Canal 570
9/18/2025
PCWA has a planned outage for the Boardman 570 Canal (704+80 through the end), Colfax Supply Line, Bowman Feeder, and Boardman 571 canals due to construction. This outage is currently scheduled for September 18, 2025, starting at 6:00 am and extending until approximately 4:00 am the following morning. Affected customers and fire agencies will be notified.
Freeman Canal
9/19/2025
PCWA has a planned outage in the vicinity of Auburn for the Freeman Canal due to repairs. This outage is currently scheduled for September 19, 2025, starting at 8:00 am and extending until approximately 5:00 pm. Affected customers and fire agencies will be notified.
If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.
Every year canals are cleaned, and are to be out of water during cleaning. Outage times listed are approximate. Recovery time for water service is approximately 12 hours. To see start and end dates and to find out more information about these outages click here for Zone 1 and Zone 3.
If you are experiencing water outages or low water pressure, immediately discontinue any non-essential water use. This includes all outdoor irrigation and car washing. Minimizing use will reduce the potential for the water system to lose pressure or run out of water.
Mon. - Thurs., 8am - 5pm
Mon. - Fri., 8am - 5pm
