From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.
To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.
last updated: 6/16/2025 @ 1045
Scheduled Outages
Auburn
6/18/2025 and possibly 6/19/2025
A treated water outage will occur in Auburn for customers on Chamberlain Ave, Summit St, Placer St, Union St, and Sawyer St. on 6/18/2025. This outage will begin at 8:00 am and last until approximately 7:00 pm. Treated water customers will have no water during this outage. Affected customers and fire agencies will be notified of this outage. If work cannot be completed on this date the outage will continue on 6/19/2025.
last updated: 6/16/2025 @ 1042
Scheduled Outages
Newcastle
4/4, 4/8, 4/11, 4/15, 4/18, 4/22, 4/25, 4/29, 5/2, 5/6, 5/9, 5/13, 5/16, 5/20, 5/23, 5/27, and 5/30
PCWA has multiple planned outages for the Boardman 57A Canal (843+97 to 866+58) due to canal lining maintenance, affecting the Rocksprings and Maring Pipe Canals. This outage is currently scheduled for all dates listed above, starting at 5:00 am and continuing until approximately 5 am the following morning (~24hr). Affected customers and fire agencies have been notified.
If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.
Every year canals are cleaned, and are to be out of water during cleaning. Outage times listed are approximate. Recovery time for water service is approximately 12 hours. To see start and end dates and to find out more information about these outages click here for Zone 1 and Zone 3.
If you are experiencing water outages or low water pressure, immediately discontinue any non-essential water use. This includes all outdoor irrigation and car washing. Minimizing use will reduce the potential for the water system to lose pressure or run out of water.
Mon. - Thurs., 8am - 5pm
Mon. - Fri., 8am - 5pm
