The PCWA Business Center Lobby is open Monday through Thursday: 8am-5pm, and closed Friday. Customer Service Representatives are available by phone at (530) 823-4850 or (800) 464-0030 Monday through Thursday: 8am-5:30pm, and Friday: 8am-5:00pm. Customer Services can also be reached by email at firstname.lastname@example.org (please allow two business days for a response to your email inquiry). PCWA is closed on all major holidays.
If you have an after-hours emergency, please call (530) 823-4850 and our answering service will relay your call to standby personnel who can assist you. If you are wanting to report water waste incident, please visit Report Water Waste.
Hours of Operation:
Phone: Monday through Thursday: 8am-5:30pm, Friday: 8am-5:00pm
Lobby: Monday through Thursday: 8am-5pm, Friday: Closed
Business Center Located AtPlacer County Water Agency
144 Ferguson Road
Auburn, CA 95603
P.O. Box 6570
Auburn, CA 95604-6570