Public Meetings, Board Meetings & Visitors to Other Departments

Board meetings will continue to be held in the American River Room at 144 Ferguson Road. Other public meetings and visitors to other departments, such as Engineering, Administrative Services (including Human Resources), and the Office of the General Manager/Clerk to the Board, will be allowed during regular business hours.

To contact a specific department, please call:

• Customer Services: (530) 823-4850
• Engineering: (530) 823-4886
• Administrative Services: (530) 823-4958
• Financial Services: (530) 823-4850
• Office of the General Manager/Clerk to the Board: (530) 823-4860

Parking & Access - Public Meetings & Other Departments

• Visitors should park in the designated alternative parking area in the back parking lot.
• Follow the signs to the alternative parking area for “Public Meetings” to the appropriate location.
• From the back parking lot, you may enter the Business Center through the back patio gate and follow the marked walking route around the building to the front entrance of the Business Center.
• From the Lobby, if you are unsure where to go, please contact the specific staff or department you are visiting. The Engineering office on the 2nd floor is available for assistance. You may use the stairs or elevator to get to the 2nd floor.

Project Information

Ferguson Campus Solar Project

As part of our long-term commitment to renewable energy and sustainability, PCWA is installing new solar carport structures at its Business Center on Ferguson Road. These solar improvements will generate over one million kilowatt-hours of clean electricity each year, helping reduce the Agency’s energy costs while supporting a more sustainable future.

To complete this work, the front parking lot will be closed during construction. Clear signage and parking maps will guide visitors to alternative areas. Tree Removal: To maximize solar production, five trees will be removed from the Business Center front lot in October 2025. Tree removal is necessary to ensure the panels receive optimal sunlight. PCWA is committed to balancing sustainability goals with stewardship, and the solar project will provide long-term environmental benefits

Business Center Lobby Project

PCWA’s front lobby will be under construction from October 30, 2025 through January 2026. A new customer counter is being installed to improve service and accessibility. During this time, Customer Services will be temporarily relocated to the Drinking Water Operations (DWO) Building at 185 Ferguson Road.

Project Schedule

• Lobby Closure: October 31, 2025 – January 2026 (TBD)
• Front Parking Lot Closure: October 31, 2025 – January 2, 2026
• Overall Project Completion: March 2026 (with minor closures extending through April)
• Construction Hours: Monday – Friday, 7 a.m. – 4 p.m.
• Click here for more project details

Stay Informed

• Updates and maps will be posted here during construction.
• Notices will be included on customer bills.
• QR codes on signage will link directly to this webpage.
• Information will also be shared via PCWA social media channels.

For questions about Customer Services, please call (530) 823-4850 or email customerservices@pcwa.net.