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Services

Bill Payment Options


PCWA is transitioning to monthly billing

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There are several ways that you can pay your PCWA water bill. Our electronic and automated options are secure, free and easy to use!

Online

Log in today to create your username and password.
Click here to Pay Online with credit card or electronic check only. Payments made prior to 3:00 p.m. will be posted in one business day.

Automated Phone System

Call (530) 823-4850 option #1 to use our automated phone system to pay with a credit card between hours 4:00 AM and 11:00 PM, 7 days a week. Payments made prior to 9:00 PM will be processed the next business day.

In Person at PCWA's Business Center

You can pay your bill in person with cash, check or money order at the PCWA Business Center at 144 Ferguson Road, Auburn. Our office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. An after hours night lock box is available for payments (checks or money orders only). Payments received after 8:00 a.m. are processed the next business day.

By Mail (Lock box)

Mail your payment to:
Placer County Water Agency
PO Box 511377
Los Angeles, CA 90051-7932

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Refund Policy

After applying deposits & credit balances to any amounts owed by a customer, the Agency refunds remaining credit balances via an Agency check issued to the name and mailing address on the final account, usually within 30 days of the final statement.

Need More Assistance?

Customer Service Representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. by Phone: (530) 823-4850 or (800) 464-0030 or email at customerservices@pcwa.net.

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Mon. - Fri., 8 am – 5 pm



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