Why Go Paperless?
Cut the Clutter
Tired of loose stacks of papers? Swap clutter for clean and convenient.
Pay Anywhere, Anytime
Receive e-mail or text bill reminders and pay online from anywhere 24/7.
Safe, Secure, & Seamless
Electronic billing helps prevent identify theft and provides instant payment confirmations. Never worry about a late payment again.
Setting Up Paperless Billing is Simple
When on your profile, set the Paperless Billing tab to “Yes”.
Choose whether you want to receive bill notifications by email, text message, or both.
Click box for Payment Authorization Terms and "Add Account".
For detailed step by step instructions you can select from one of the following dropdowns below.
Already have an online account?
Toggle the Paperless Billing option to "Yes".
Choose how to receive your bill notifications by email, SMS text message, or both.
Agree to Terms & Conditions by clicking box.
Click the “Add Account” box.
Don't have an online account?
Locate your account number. It's located in the upper right hand corner of your monthly bill.
After setting up your online account, switch the Paperless Billing option to "Yes".
Choose how to receive your bill notifications by email, mobile phone, or both.
Agree to Terms & Conditions by clicking box.
Click the “Add Account” box.
Already signed up for paperless billing, but still receiving a paper copy?
Turn off the Paperless Billing option and then turn it back on.
You will need to re-choose how to receive your bill notifications and agree to Terms & Conditions by clicking box.
Click the “Add Account” box.
How Does Paperless Billing Work?
- Each month you will receive an email or text message saying your monthly bill is ready for viewing.
- Click on the link in the email or go to PCWA.net and sign into your account.
- Pay your bill online.
- If you notice a sudden spike in your water usage, contact us and we will investigate.
Need Additional Help
If you have any questions about Paperless Billing, please contact Customer Services at (530) 823-4850 or email customerservices@pcwa.net.