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Bill Payment Options
There are several ways that you can pay your PCWA water bill. Our electronic and automated options are secure, free and very easy to use!
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with credit card or electronic check only. Payments made prior to 3:00 p.m. will be posted in one business day.
- Automated Phone System
Call (530) 823-4850 option #1 to use our automated phone system to pay with a credit card 24 hours a day, 7 days a week. Payments made prior to 9:00 p.m. will be processed the next business day.
Automatic Bill Payment
To sign up to have your bill paid automatically from your checking account, please complete the Electronic Bill Payment Authorization For Payment of Water Bill Charges Form
and return it to PCWA. Automatic bill payment authorizes your bank to pay your water bill. PCWA also accepts other electronic forms of payment, such as online banking and electronic checks from other bank processing services.
- In Person at PCWA's Business Center
You can pay your bill in person with cash, check or money order at the PCWA Business Center at 144 Ferguson Road, Auburn. Our office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. An after hours night lock box is available for payments (checks or money orders only). Payments received after 8:00 a.m. are processed the next business day.
- By Mail (Lock box)
Mail your payment to:
Placer County Water Agency
P.O. Box 45808
San Francisco, CA 94145-0808
REFUND POLICY: After applying deposits & credit balances to any amounts owed by a customer, the Agency refunds remaining credit balances via an Agency check issued to the name and mailing address on the final account, usually within 30 days of the final statement.
Need More Assistance?
Customer Service Representatives are available Monday through Friday from 9:00 a.m. to 5:00 p.m. by Phone: (530) 823-4850 or (800) 464-0030 or email at firstname.lastname@example.org.