From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.
To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.
Treated Water Outage Information
None at this time.
Irrigation Canal Outage Information
Each year our water supplier, PG&E, schedules annual maintenance work to their canal facilities. This maintenance is critically important and part of the efforts made to reliably deliver water to customers throughout our service area. This year, PG&E maintenance begins mid - October and is anticipated to continue up to November 21st. During this time customers may experience rolling canal water outages with one day on, one day off service. Times of failure and recovery of your water will vary depending on your distance from the regulation point.
Customers can generally expect untreated water to recover in approximately 24 hours.