From time-to-time, water outages will occur. A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers. For planned or scheduled water outages, PCWA does its best to inform customers in advance. For additional information about your canal, see Irrigation Canal Information.
To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day. Our after hours phone service and standby service crews are available to assist you.
Treated Water Outage Information
None at this time.
Irrigation Canal Outage Information
All active canal customers off the Lower Banvard from stationing 10+10 thru station 28+33 will be receiving treated water supplied into the raw water pipe, this is due to the Lower Banvard pipe leak under I-80. This will be chlorinated treated water, but will be non-potable, this situation will be ongoing starting Wednesday, 5/18/16 until there is a fix for the leaking pipeline.
If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.