Placer County Water Agency
HomeContact • Search
Online water bill pay
Wooden flume
Home » Customer Services » Outage Information

Outage Information

From time-to-time, water outages will occur.  A water outage could be planned or the result of infrastructure failure. The outage may impact treated water and/or canal water customers.  For planned or scheduled water outages, PCWA does its best to inform customers in advance.  For additional information about your canal, see Irrigation Canal Information.

To report an emergency water outage, please call PCWA Customer Services at (530) 823-4850 24-hours a day.  Our after hours phone service and standby service crews are available to assist you.


If there is an on-going water outage, up-to-date information will be posted below:

Treated Water Outage Information

None at this time.

Irrigation Canal Outage Information

  1. 2015 Zone 1 Canal Cleaning Schedule - click here 
  2. 2015 Zone 3 Canal Cleaning Schedule - click here
  3. 2015 Zone 3 Canal Repair/Maintenance Schedule – The following Zone 3 canals are in need for flume replacement, gunite, and other critical maintenance. The scheduled outage is to begin the evening of February 12th, 2015 through March 5th, 2015, and then again April 1st, 2015 through April 30th, 2015.

    Water Outage Time Frame:
    Every Monday evening starting at approximately 9:00pm.
    Every Thursday evening starting at approximately 9:00pm.

    Water Recovery Timeframe - Specifically, from the time your water fails, you may expect to recover in approximately 24 hours
    Every Tuesday evening starting at approximately 4:00pm.
    Every Friday evening starting at approximately 4:00pm.

    Canals Affected:    
    Boardman Canal
    Boardman/Gold Run Pipe
    Bowman Feeder
    Cedar Creek
    Colfax Supply Line

    If you have specific concerns or questions, please call our Customer Services Department at (530) 823-4850.
Placer County Water Agency
Placer County Water Agency - 144 Ferguson Road, P.O. Box 6570, Auburn, CA 95604 - Telephone: (530) 823-4850